The communication strategy has the goal of creating an efficient, coherent and coordinated communication with the company’s brand identity, studied to reach and engage current and potential clients.
Before moving on to the practical aspect of the plan, it is necessary to have a clear understanding of the
goals to reach and know your target audience in detail. At this point the practical side entails developing the messages you want to communicate, the
tone of voice you want to use, but also what
channels you will adopt in your
strategy – the
website, the
social media, the blog, etc. – and what kind of content will need to be produced.